Tinte Cellars Shipping Policy

Shipping Policies

States
Please note that certain states have limits on the quantity of wine we can ship. Some states require that the consumer be on-site in order to place an order.

We are NOT able to ship to the following states: AL, AR, DE, IN, KY, MS, NJ, OH, OK, RI, UT

Summer and Winter Shipping
Extreme temperatures, either hot or cold, can have a negative impact on wine. In order to protect your investment, we keep a close eye on temperatures during the winter and summer months. When it looks like the weather could have an effect on your wine, we will contact you regarding holding your wine until temperatures are in a safe range. If you do choose to send your wine, we recommend shipping 2-day or overnight shipping.

Order Tracking
Please contact us at [email protected] for order tracking information.

Shipping & Handling Charges
Shipping and handling charges are noted during the check-out process.

Multiple Delivery Attempts
If no one is available to receive the package and it cannot be left in a secure location, two subsequent attempts to deliver will be made. Wine orders required an adult signature, so whenever possible, we strongly encourage you to use a commercial business address to assure the fastest delivery time.

Delivery Policies
Wine sold to you is sold in Washington and the title passes to you, the buyer, in Washington. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination. You must be 21 years or older to purchase wine. By placing your order, you certify under penalty of perjury that you and the recipient are at least 21 years old.

Return and Credit Card Refund Policies
Tinte LLC guarantees the highest quality of all our wines. If for any reason you are not completely satisfied with your purchase, please let us know within 30 days of purchase. We will process refunds to the credit card used at the time of purchase upon receiving your returned shipment. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

Questions & Comments
If you have questions or comments of any kind, please feel free to contact us at [email protected].